The current medical model utilizes verbal informational counseling when counseling new hearing aid users on their device. This counseling is extensive and often overwhelming, which can negatively impact the patient’s understanding of their hearing aid. The data from this Capstone shows that the use of instructional videos could be used to reinforce the verbal counseling, possibly increasing patient satisfaction and benefit.
Program in Audiology and Communication Sciences, Washington University School of Medicine
Hearing aids; Patient satisfaction
Watson, Beth, "The impact of instructional videos on perceived satisfaction among new hearing aid users" (2013). Independent Studies and Capstones. Paper 674. Program in Audiology and Communication Sciences, Washington University School of Medicine.