Outcomes and Measurable Indicators Drive the Logic Model Approach for a Liaison Program

Neville D. Predergast


The Bernard Becker Medical Library established a library liaison outreach program using an evaluative logic model approach. The project leader arrived at a set of broad goals and objectives and a proposed list of activities. The library leadership determined that workable outcomes and indicators of measurable success are the best way to determine that the program is making an impact on changing user perceptions and ensuring that the library is meeting user needs. During a series of collaborative meetings the professional staff developed a logic model that articulates the program goals, determines the desired outcomes, and outlines ‘best’ indicators of progress. This approach of plan backward, implement forward produced a logic model for the program that combined the suggested elements.